Data Enrichment

The Intersection of Intent Data & Marketing For B2B

December 30, 2024

The way B2B buyers make decisions has changed, and if you’re not keeping up, you’re falling behind.

Your prospects are doing their homework long before they ever talk to you, and that’s why intent data has become such a must-have—it gives you the ability to understand what potential customers are researching and when they’re ready to take action.

And here’s a statistic that says it all: 97% of B2B businesses agree that using intent data gives them a competitive edge this year. Why? Because it lets you focus on the prospects who are already interested, personalize your outreach, and connect with the right people at the right time.

In this guide, we’ll unpack what intent data really is, explore its different types, and show you how to use it to maximize your B2B marketing and sales strategies. If you’re ready to get ahead of the competition, keep reading.

What is Intent Data?

Intent data is information that shows what potential customers are actively researching or considering online. It’s based on actions like visiting specific web pages, searching for certain topics, or downloading resources.

These activities provide insight into a person’s level of interest and whether they’re actively considering a product or service. 

By analyzing intent data, businesses can understand what their audience cares about, predict when they might take action, and focus their efforts on connecting with the right people at the right time.

Types of Intent Data

Intent data is usually categorized into two main types, each providing unique insights about potential customers.

First-Party Intent Data

First-party intent data refers to the information you gather directly from your own website or digital platforms. This type of data gives you clear insights into how potential customers engage with your content and offerings.

You can track their actions to understand what they’re looking for and how serious they might be about making a decision. Here are some common examples of first-party intent data:

  • Pages viewed
  • Time spent on your site
  • Downloads or form submissions
  • Webinar registrations

The beauty of first-party data lies in its direct relevance to your business. These signals show genuine interest, so you can identify high-priority leads and create personalized marketing and sales strategies for them.

It’s actionable, specific, and gives you a clear idea of how to approach your audience in a way that feels meaningful and aligned with their current needs.

Third-Party Intent Data

On the other hand, third-party intent data gives you a window into what potential customers are doing beyond your website. It’s collected from external sources, so you can see how people are engaging with content or researching your industry elsewhere.

This type of data is great for spotting prospects who haven’t found their way to your site yet but are clearly interested in what you offer.

Here’s what third-party intent data might include:

  • Searches on industry websites: Are they comparing products or looking up solutions that fit their needs?
  • Engagement with content on partner sites: Have they downloaded a whitepaper, read a case study, or interacted with a blog?
  • Activity in forums or discussions: Are they asking questions or joining conversations around the problems your product solves?

The biggest advantage of third-party data is how it expands your reach. It helps you spot potential leads who are already in the market but haven’t landed on your radar yet.

When you combine this with your first-party data, you get a complete view of who your prospects are and what they care about. This makes it easier to focus your marketing and sales efforts where they’ll have the biggest impact.

How Does Intent Data Affect Sales and Marketing?

Intent data has a big impact on both sales and marketing by helping teams understand what potential customers are interested in and when they might be ready to take action. Here’s how it makes a difference:

Improved Targeting

Intent data lets you stop wasting time on dead-end leads and focus on the ones who actually care about what you’re offering. Instead of casting a wide net and hoping for the best, you can zero in on people who are actively looking for solutions like yours.

Picture this: someone’s been searching for products in your industry, checking out competitors, or diving into content that aligns with what you sell. Intent data picks up on those signals so you can step in at the right moment.

It’s much like having insider info that helps you prioritize the people who are ready to talk, which cuts down on guesswork and cold outreach.

Personalized Outreach

When you know what your prospects are looking for, you can skip the generic pitches and send them something that actually matters. Intent data gives you the insights you need to craft messages that align with their specific needs or pain points.

For example, if a prospect is spending time researching a particular product or service, you can tailor an email that highlights how your solution meets that exact need.

Or, if they’ve been engaging with content about a specific topic, your sales team can bring it up during a call and offer advice or resources that feel relevant.

This kind of personalized outreach makes your communication feel less like a sales pitch and more like genuine help. People are more likely to respond when they feel like you understand what they’re looking for.

Shorter Sales Cycles

Intent data helps you identify prospects who are already well into their decision-making process. These are the people actively searching for solutions, comparing options, and getting ready to make a move.

When you know who they are and what they’re looking for, you can skip the long introductions and get straight to the point.

This targeted approach means you spend less time warming up leads and more time closing deals. It’s a win for both sales teams and prospects since they get the answers they need faster, and you see results sooner.

Better Lead Scoring

Traditional scoring might focus on things like job titles or company size, but intent signals show you who’s actually interested right now. It’s not just about who fits your ideal customer profile—it’s about who’s actively looking for a solution like yours.

For instance, if someone is visiting pricing pages, downloading case studies, or searching for keywords related to your product, those actions suggest they’re further along in their buying journey. By factoring in these behaviors, you can prioritize leads that are more likely to convert.

This smarter scoring helps your sales team focus their efforts on the hottest opportunities instead of wasting time on lukewarm leads.

It also makes sure your marketing team is aligning their campaigns with the most engaged prospects, making every interaction more relevant and impactful.

Higher ROI

Intent data sharpens how you allocate your marketing and sales resources. Instead of pouring money into broad campaigns or chasing unqualified leads, you focus on prospects who are already interested. This targeted approach reduces wasted effort and stretches your budget further.

Imagine sending personalized ads to a segment actively researching solutions in your space or having your sales team engage with leads showing strong intent signals.

When you narrow in on those who are closer to making a decision, you avoid spending time and money on sales and marketing efforts that don’t deliver results.

This efficiency translates directly into higher returns. Your campaigns become more cost-effective, your sales process speeds up, and the resources you invest start showing real outcomes!

How to Use Intent Data For B2B Marketing

Intent data can be a powerful tool for B2B marketing, but it’s all about knowing how to put it to work. We've curated practical steps to help you make the most of it:

1. Define Your Goals

Before you dive into using intent data, it’s important to get clear on what you’re trying to achieve.

Are you aiming to bring in more leads, nurture the ones already in your pipeline, or close deals faster? Knowing your goals will help you focus on the right insights and actions instead of just gathering data without a plan.

Let’s say your main goal is lead generation. In that case, you could use intent data to find prospects actively searching for solutions like yours and target them with personalized ads or helpful content.

If you’re more focused on nurturing, intent signals can guide you to send tailored emails that speak to their specific challenges. And if closing deals is the priority, the data can help your sales team pinpoint the most promising prospects and reach out with well-timed offers or demos.

Clear goals keep you on track, and make sure you leverage intent data that actually moves the needle.

2. Pick the Right Tools

To get the most out of intent data, you’ll need the right tools in your corner. The best option is an intent data provider that integrates smoothly with your existing setup, especially your CRM. This way, you can track, analyze, and act on the data without creating more work for yourself.

Take Capturify, for example. It’s designed to make using intent data a breeze. It connects directly with your CRM, giving you real-time insights into what your prospects are doing. 

Whether it’s identifying leads that are ready to buy or prioritizing outreach, Capturify keeps things simple and effective.

Capturify

3. Segment Your Audience

Not all intent data is the same, so it’s important to organize your prospects based on their behavior. Segmenting helps you create tailored strategies for each group so your outreach feels relevant and effective. Here’s how you can organize them:

  • High-intent prospects: These are the people showing clear signs they’re ready to buy. Focus on providing them with detailed information, answering their specific questions, and connecting them directly with sales.
  • Medium-intent prospects: This group is interested but not quite ready to commit. They might engage with webinars, download whitepapers, or subscribe to your newsletter. These prospects need nurturing—send them content that educates, builds trust, and gradually moves them toward a decision.
  • Low-intent prospects: These are your casual browsers. They’re reading blog posts, exploring general topics, or engaging with broader industry content. This is your chance to build awareness. Share educational content, helpful guides, or inspiring case studies to keep them engaged.

Segmenting your audience helps you avoid a one-size-fits-all approach. It helps make sure each prospect receives the right message at the right time, improving your chances of converting interest into action while maximizing the impact of your marketing efforts.

4. Personalize Campaigns

Intent data allows you to create campaigns that feel personal and relevant. Gone are the days of sending generic emails or ads that miss the mark. With the insights you gather, you can craft messages that align with what your prospects truly care about.

For example, if a prospect has been looking into a specific feature or product, you can send an email that highlights how it solves their problem. If they’ve been researching competitors or checking out pricing, you can position your offering as the best fit.

Ads can also match their stage in the buying process. Someone still exploring options might respond well to learning about your key benefits, while those closer to a decision could be drawn to a demo or promotional offer.

This approach shows your audience you understand their needs and can provide value. By addressing their concerns directly and thoughtfully, you build trust and increase engagement, which makes it easier to guide them toward choosing your solution.

5. Coordinate with Sales

Intent data works best when your marketing and sales teams are on the same page. Sharing these insights lets both teams focus their efforts on the right prospects and approach them in a way that makes sense.

Marketing can pass along useful data that highlights who’s showing strong interest, while sales can use that information to make their outreach more personal and effective.

When both teams collaborate, it creates a smoother experience for prospects. They’re not getting mixed messages or feeling like they’re starting over with each interaction. Instead, they get a consistent, thoughtful approach that keeps the conversation moving forward.

This kind of teamwork also saves time. Sales know who to prioritize, and marketing can adjust campaigns to support those efforts.

6. Track and Adjust

Intent data isn’t something you set and forget. It’s dynamic, which means your campaigns need regular monitoring to stay effective.

Take the time to track what’s working and where adjustments are needed. Are your emails getting responses? Are ads driving clicks from high-intent prospects? These insights help you fine-tune your efforts.

Use intent data to zero in on businesses showing a strong interest in your product category. Pair it with account-based marketing (ABM) strategies to deliver targeted outreach and tailored offers. 

For example, if a particular company shows repeated signals of interest, your ABM efforts can focus on personalized campaigns that address their unique needs or challenges.

Being flexible allows you to adapt as intent signals change. A prospect who seemed hesitant last week might now be showing strong buying signals. By staying on top of these shifts, you can make sure your efforts are always aligned with your target audience.

8. Optimize Your Content Strategy

Intent data is a great way to sharpen your content strategy. It helps you figure out what your audience really cares about so you can create content that grabs their attention. For example, you can:

  • Spot trending topics: Pay attention to the keywords and themes your audience is interacting with. If something’s getting a lot of engagement, focus your content efforts there.
  • Match formats to preferences: Whether it’s blogs, webinars, or downloadable guides, use formats that suit your audience and fit where they are in their journey.
  • Address content gaps: Look for areas where your audience seems to be searching for answers but can’t find much. Creating resources to fill those gaps can set you apart.
  • Focus on high-value content: Put your energy into pieces that align with strong intent signals, like case studies or in-depth comparisons.

This approach helps you connect with your audience in a way that feels relevant and useful. Intent data makes it easier to plan content that resonates and keeps your prospects coming back for more.

9. Prioritize Retargeting Campaigns

Buyer intent data can help you identify prospects who’ve interacted with your website or content but didn’t take the next step. These are people who showed interest but might need a little nudge to come back.

Use this information to create retargeting campaigns that feel personal and relevant. If someone visited your pricing page but didn’t request a demo, you could show them an ad highlighting a special offer or a customer success story.

For prospects who downloaded a resource but haven’t engaged further, a follow-up campaign with additional helpful content could re-spark their interest.

The key is to focus on delivering tailored messages that align with where they left off. Retargeting with intent data allows you to re-engage these prospects thoughtfully, reminding them of your value without being overly pushy.

10. Improve Timing of Outreach

Reaching out at the wrong time can make even the best offer fall flat. Intent data helps you avoid that by showing exactly when your prospects are actively looking for solutions.

For instance, if someone has started comparing options or diving deeper into product-specific content, it’s a clear indicator they’re ready for a conversation. 

This is your chance to step in with a message that feels relevant and timely. Whether it’s an email with product insights, an offer for a free demo, or a quick follow-up call, you’re showing up when they’re most likely to pay attention.

When your outreach is well-timed, it feels more like a helpful connection than a random interruption. Intent data gives you the tools to meet prospects where they are so your efforts land when they matter most.

Let Capturify Make The Process Easier

Capturify features

Intent data is reshaping how businesses approach marketing and sales. It helps you focus on high-intent leads—the people actively researching solutions—so your efforts are more targeted and effective.

For B2B sales and marketing teams, this means delivering personalized campaigns, shortening sales cycles, and making the best use of your resources.

However, managing intent data effectively can feel complicated. Identifying the right prospects, tracking their behavior, and integrating insights with your tools takes time and effort.

These are the challenges Capturify aims to help B2B companies overcome.

Here’s what Capturify offers:

  • Anonymous visitor tracking: Capture data from site visitors who haven’t opted in.
  • Real-time high-intent leads: Get actionable insights the moment someone shows interest.
  • CRM integration: Connect with your tools for a seamless workflow.
  • Advanced ad retargeting: Boost your ad performance with precise targeting.
  • Comprehensive insights: Access a database of 600 million contacts and 60 billion behaviors.

With GDPR and CCPA compliance, Capturify also makes sure your data stays secure. Ready to see how it works?

Start with 500 free leads and discover how Capturify can help you drive more sales from high-intent prospects!

FAQs About Intent Data and Marketing

What is intent data in marketing?

Intent data is information that reveals what potential customers are researching or interested in online. It tracks behaviors like website visits, content downloads, or search activity, which helps marketers understand buying signals and tailor their outreach accordingly.

What is intent in marketing strategy?

In a marketing strategy, intent refers to understanding a prospect’s behavior and interests to determine their likelihood of purchasing. It involves using data-driven insights to align campaigns and outreach with the prospect’s needs and timing.

What is intent-based marketing?

Intent-based marketing is an approach that uses intent data to target prospects who are actively searching for solutions. This strategy helps marketers deliver personalized and timely content to improve engagement and conversion rates.

Is intent data worth it?

Absolutely. Intent data allows businesses to focus on high-priority leads, personalize their messaging, and improve ROI. It’s especially valuable in B2B marketing, where understanding a prospect’s needs and timing can make all the difference in closing a deal.

What is account-level intent data?

Account-level intent data provides insights into the behaviors and interests of entire organizations rather than individual users. It identifies which companies are actively researching specific topics or solutions, which can help B2B teams target high-priority accounts with personalized outreach and tailored campaigns.

Can intent data be used to engage existing customers?

Yes, B2B intent data isn’t just for new leads; it’s also valuable for understanding the needs of existing customers. By tracking their behaviors, such as website visits or product searches, you can identify upsell opportunities or address potential concerns proactively.